Shop with Confidence
We want you to love your space. If your order isn't quite right, we're here to help make it perfect.
14-Day Love It Guarantee
Not 100% happy? No problem. You have 14 days from the day of delivery to reach out to us. Simply email customer.service@spaceartsy.com and our friendly team will guide you through the return process.
Arrived Damaged?
Oh no! If an item arrives broken or defective, we will make it right immediately. Please snap a photo showing the issue and email it to us. If you can't take a photo, just let us know—we are here to help, not to make things difficult.
The Return Process
How to Return
Once you contact us, we will provide a return address (UK, Australia, Germany, or France). To ensure a speedy refund, please ship items back within 5 business days of receiving the address.
Shipping Costs
You are responsible for return shipping fees. However, if you choose to exchange your item for something else, we will cover the shipping cost to send the new item to you!
Processing Time
Once your package arrives at our facility, our team will inspect it (checking that it's unused and in original condition). This usually takes a few days, but can take up to 14 days during busy periods. We’ll email you the moment your refund is finalized.
Hidden Gem Found!
You read the fine print. You deserve a reward.
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