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Frequently Asked Questions


We gladly accept all major credit cards (i.e. Visa, Mastercard, etc.), Paypal, Apple Pay, Google Pay.

Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private and encrypted.

We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help!

During the first stage of checkout, look for a box beneath your order summary. Enter your code and click ‘apply,’ then watch the magic happen!

Discount codes apply to most of our artworks, you can still use the discount code on a sale item in most cases.


In order to provide the best quality products for you, we produce the items instantly once you order. Every lightbulb or lighting is 100% handmade by our designers, please allow us some time to produce. We hope you can forgive us if there is a little delay.

United Kingdom, Hong Kong: Standard Delivery: 5 - 10 days (including production time)

All other countries: Standard Delivery: 7-14 Business Days

Please note: Our carrier is operating with the utmost caution to protect our customers and the delivery workers. Unfortunately, this may add to unavoidable delivery delays. We appreciate your patience and understanding during this time.

Space Artsy cannot control these costs and is not responsible for any duties/taxes applied to your package, so you will be responsible for paying additional charges if they apply. In rare cases you might be contacted by customs to submit an invoice. In this case, you can simply forward our order confirmation email which you’ve received when placing your order. If you should decide to decline a package you will be refunded minus a fee for returning the item to us and restocking it.

All orders generally ship Monday – Saturday.

We recommend you order soon, so you get your magical artworks in time.